Hc3 manual

Connecting your brand to their experience. We primarily serve clients in the financial industry. We understand your challenges with delivering bank statements and notices that not only communicate critical account information but that also reinforces your desired customer experience. HC3 leverages our strength working within the financial industry to also deliver our solutions to our service industry clients. We solve your pain points whether you are outsourcing bank statements for the first time or changing your statement vendor.

Our solutions are scalable without limiting the opportunity to address the distinct challenges each of our clients faces in an increasingly competitive marketplace. Connecting solutions to your challenges. Schedule a call. Hit enter to search or ESC to close. Connecting You to Your Customers. Changing Vendors. Moving from Inhouse to a Vendor. Who we serve. Financial Industries.

Service Industries. What we solve. Connecting Statements to Growth Via our document design solution, clients can also access the Smart Campaign Manager that allows you to create data-driven targeted marketing campaigns. Determine the IP of the gateway and decide whether is it the IP you want to leave permanently.

Configure the home router so that it also keeps the IP for this device. Set the selected IP in the Configuration Interface:. Installing root certificate on Windows. Remote Access allows you to connect and manage your control panel and devices from a remote area outside your home.

The gateway must be connected to the Internet and powered on. You should enable Support Access when you have an issue that you cannot resolve on your own. By granting access to your gateway, the support team may be able to find problems faster. In case your system has been configured by the FIBARO Installer, the Installer Access may facilitate his later work by allowing him to monitor and access to selected information of your system.

Choose mobile devices that can receive push notifications from the installer. Home Center can act as a VoIP server. Once configured, it can manage the VoIP connections between the clients. The Home Center gateway must be reachable via the given medium of transmission and configured first.

You can always temporary disable the user without removing him by changing his Active state. Scenes allow automating your system to provide the real Smart Home experience. In auto mode, the scenes runs automatically, when triggers and conditions are met, in manual mode the scene can be triggered only manually by the user. Variables allow you to create more advanced scenes and home automations which goes beyond just a scene setup.

There are situations and things that you want to keep track outside the particular scene, or you want to share the variable across different scenes.

Standard variable — The Standard variable can store any value you wish. It can then be used as part of a condition in other scenes. Enumerated variable — The Enumerated variable has set values that you configure when you create the variable. The variable can then only be set to one of these preset values.

It is useful having defined values such as Night, Day, Home, Away etc. Custom events may be used to expand the functionality of scenes. Similar to variables, they can be used to connect different scenes, but they do not store any additional information, only that something happened specified by you.

You can emit your custom event in scenes and QuickApps, then use it to trigger other scenes. Check here to see documentation for Block Scenes. Check here to see documentation for Lua Scenes. Temperature schedules allow for automatic control of heating and cooling for each area zone of the house. Devices controlling temperature e. If you want to use the same schedule on multiple days, you can set it once, then copy it to the remaining days. Profiles are sets of states of devices, zones, scenes that can be activated quickly by the user or a scene.

At least one profile is required. There are four default profiles, but you can add more if you want to. Alarm feature allows to create alarm zones using sensors in your system. Breaching any sensor in an armed zone will trigger an alarm.

The system will inform you about an alarm, you can also activates scenes when alarm triggers. When alarm occurs, icon becomes red and clickable. The system allows to print a full report of the configuration for easier management and diagnostics.

The report gives you all the necessary information about the system at first glance. This can be useful for example for finding devices needing battery replacement or creating scenes. Recovery Mode allows retrieving the gateway operating system in case of technical problems, e. Using Recovery Mode you can repair the system or restore the default configuration to its initial state.

The gateway maintains two copies of the system System A and B to ensure safety of your data during the firmware update. Updating system is always performed on the inactive system, then the gateway switches to it, thus maintaining copy of your data from before the update.

In case of any problems, you can switch back to it. In case of problems after updating your system, you can quickly repair it by using auto-repair. It will switch to copy of your system from before the last system update. You can switch between system A and B at any moment using the Recovery Mode, e. This feature allows you to restore the operating system to the latest version or version from a file without deleting any user data. Only the system will be refreshed. Depending on how you have entered the Recovery Mode, different system will be available for repairing: inactive when entered via configuration interface or active when entered using Kompozycja 3 button.

Switch system to repair the other one. In some cases, problems with the gateway may be caused by changes in the network configuration of the environment in which the gateway is located.

If you do not want to restore the entire system to factory settings, try resetting the network settings first, as this may solve your problems with the gateway. This feature allows you to restore the operating system to the latest version or version from a file and delete all data from this system users, devices, scenes etc. Depending on how you have entered the Recovery Mode, different system will be available for recovering: inactive when entered via configuration interface or active when entered using Kompozycja 3 button.

Switch system to recover the other one. This feature allows you to restore the gateway to factory settings. It means factory software version will be restored and all data from system A and B will be deleted users, devices, scenes etc. The gateway will inform you if there is a new update to be installed with Kompozycja 3 indicator pulsing copper. Updates may include new features, improvements, and bug fixes.

We recommend installing those updates as soon as they are available to ensure best operation and security. Updating the gateway in not possible via the Remote Access. Updating the devices is not possible via the Remote Access. Backups of your entire system are the best way to prevent losing configuration data in case of any issues or unintentional changes. We recommend creating backups regularly. There is limited storage for backups!

You can store up to 5 local and up to 50 MB of backups in our cloud service. If you need more you can download and save them on your computer. Creating cloud backups. Cloud backups require configured and enabled Remote Access see link enable remote access.

Creating local backups. Diagnostics screen presents technical data about actual use of particular components, i. This can help in troubleshooting or understanding how certain actions influence our system. Are you tired of constantly searching for functions on your smartphone? Do you want your smart home to work on demand?

This is possible thanks to the assistants. There are two ways to report a security issue:. Do not post any information about the vulnerability to the public issue trackers or discuss it in public. FIBARO security team will investigate your report and then work with you and the project maintainer to create a fix. Security report is acknowledged within 3 working days by Fibaro security team. You will be updated on the status of the issue once the team has started working on the issue and additionally every 2 weeks after that.

Declarations of conformity: FGHC Plug the provided power adapter into an outlet and connect it to the gateway. The gateway will turn on and Kompozycja 8 indicator will turn copper. Connect your computer to Wi-Fi network created by the gateway.

First use of the device Go to find. List of all gateways in your home network will be displayed. If you are connected to the Wi-Fi network created by the gateway, skip to step 4. Click Open next to gateway you want to configure. Choose your language. Login with default credentials: Login: admin Password: admin Configure the gateway step-by-step by following the consecutive windows in Configuration or skip it.

Click More in the Remote Access section. Click Add New Home Center. Click Add Home Center. Your Home Center will be now visible on the list. Make sure to change the default credentials for your login account to improve security. Click Open next to the gateway you want to configure. Login with your local credentials default login: admin , default password: admin.

Using Remote Access In your Internet browser go to home. List of all gateways in your Remote Access will be displayed. Configuration Interface elements The top navigation bar is always visible and accessible on all pages. Navigation bar consists of: User activity — shows the user who is currently logged in and Recent logged in users, Update — in this place you can find new updates for your gateway and devices, Weather — shows current Temperature, Humidity and Wind speed, Time — shows the current date and hour, Profile — in this place you can see which profile is active and change that, Account — in this place you can go to the Account Settings, do the Recovery, Reboot the gateway or Logout.

There are four main views accessible from the sidebar: Dashboard — a place where you can manage your all devices across all the rooms and sections. Settings — a list of settings grouped into over a dozen categories, in which you can adjust the operation of the FIBARO System to your needs.

Console — a real-time log of operations happening at the gateway, e. To change color theme manually: Open the Configuration Interface. In top right corner click. Choose Account Settings from the menu. Change Theme switching mode setting to Auto. Console overview The Console is accessible from the sidebar. Using tags for better console management Console logs may be filled with different messages which may not interest us at the moment.

Tags and Quick Apps Quick Apps create tags automatically, e. Tags and Scenes Scenes fallback to the default tag which is created on the basis of the scene ID, e. Tags and Z-Wave Filtering console logs may be useful while adding, removing, or reconfiguring Z-Wave devices.

Select Z-Wave Device. Set learning mode duration and click Start adding. Follow instructions of the device. There are a few adding options you can choose in the Add Device window: Options you can choose: Device is located far from the gateway disable it for more security , NWI — Network-Wide inclusion useful for devices that are not near the gateway, but withing networks range , Add in security mode if device supports it. Click on the Z-Wave tab.

Click next to the device you want to remove from the system. Set learning mode duration and click Continue. Click which appeared in place of. Confirm the action. The gateway will try to communicate with the device. If the device responds, the process will by canceled, otherwise it will be removed from the system. Associations Associations allow devices to control other devices directly within the Z-Wave network without the participation of the main gateway.

Setting associations Open the Configuration Interface. Click the device you want to associate. Open Associations tab. Select the source EndPoint and Group of the association appropriate for your needs. Select the device you want to associate with.

Click to set the association. If the device is battery powered, wake it up manually or wait for next automatic wake up. Setting parameters for the device Open the Configuration Interface. Click the device you want to change its behavior.

Open the Parameters tab. Adjust the setting. Click Save when you finish. If the device changes configuration, you will be asked to refresh the screen. Copying parameters from other device Configuration of the device can be copied from another device with the same parameters list.

Open the Configuration Interface. Click the device you want to copy the parameters to. In the Copy configuration from field choose device you want to copy the parameters from. Click COPY. Save parameters. Adding Nice devices with already programmed transmitter: If a transmitter is already memorized in the control unit, you can use it to bind the device actions to the gateway.

Select Nice Device. Select Device by using remote. If the autodetection did not succeed, you can select the protocol manually. Select Device type selecting proper device types is important for correct operation. Click Next. You will see a list of all actions eligible for your device. For gates, doors and barriers: click Bind Mode for an action, then on the transmitter press key responsible for this action twice , repeat for each action. For screens: click Bind Mode for any action, then on the transmitter press key responsible for this action twice.

For each bound action: click Test to check if the action was properly bound and the device responds properly to it. Adding Nice devices without a programmed transmitter: If there are no transmitters memorized in the control unit, you must perform action binding directly with the control unit. Select Device using no remote. Select the protocol. For gates, doors and barriers: click Bind Mode for an action, then put the Nice device into the transmitter memorization mode according to its manual, then confirm on the Home Center, repeat for each action if using Mode II, activate memorization for the specific action.

For screens: click Bind Mode for any action, put the Nice device into the transmitter memorization mode according to its manual, then confirm on the Home Center. Adding Nice transmitters as scene controllers: You can add a Nice transmitter to the system and you will be able to start scenes by clicking any remote key.

Select Remote controller only. Select the number of keys on the transmitter. Click Bind Mode. Click any key on the transmitter twice slowly.

When the status changes to Finished , click Finish. After finishing, a new remote will be added to the list of devices. You can use it in scenes as a trigger or create a new scene directly from its Advanced tab. Thermostats Heating systems present at our homes are quite complex and they often do not offer any smart home capabilities natively. How does the linked device work?

Choose Other Device. Click Thermostat. Enter the name of the thermostat. Choose a Room. Choose the main device. Click IP Camera. Choose Manufacturer and Model of your device select Other if your camera is not on the list. Go to the Advanced tab. Enter data for your camera. Click Save. Advantages of t he new Quick Apps approach: easier development, simple installation, quick configuration, usable in scenes. Choose Quick App. Enter the name of the Quick App. Choose the device type.

Click Edit. Open the Advanced tab. Click Download. Uploading file Open the Configuration Interface. Choose Upload File. Choose file from your computer. Setting notifications for the device Choose the states of the device you want to be informed about. Available options depend on the device type. Choose the interval for the notification: Once will be done once when the event occurs , Once per minute at the full minute , Once per hour at the full hour , Once per day every day at Choose the channel of communication: E-mail, Push.

You will now be informed every selected time interval the device will be in one of the states you chose. Changing Name Open the Configuration Interface. Click on the frame next to the device you want to rename. Enter new name. Changing Room Open the Configuration Interface. Choose a room from the list. Changing Category Categories are used to filter devices in the History window and in the Home Center mobile app. Changing Icon Open the Configuration Interface. Choose one of the default icons or add new one.

Adding an icon Open the Configuration Interface. Theoretical power consumption For switches without a built-in power metering feature, you can define the theoretical power consumption. Expand the device you want set the theoretical power for. Enabled the Theoretical power consumption and set the power.

The target HC3 gateway must have version 5. What will be transferred sections, rooms, icons, Z-Wave devices assigned to the rooms and their icons, parameters of these devices, camera devices but not ones created using plugins , associations. You may find it useful for future reconstruction of your scenes and automations. Requirements All of the connected gateways must have the same firmware version. Slave gateways must be empty and be restored to factory defaults.

All of the gateways must be in the same subnetwork. Only Home Center 3 gateways can be connected. Under List of gateways in your LAN you will see a list of all gateways detected in your network. Click Connect next to the gateway you want to connect it as Slave gateway. If the gateway has Configure button instead of Connect button, it means it does not meet the requirements prepare it using the instructions below.

Preparing a gateway for connecting it as a Slave gateway Open the Configuration Interface of the gateway you want to connect as a Slave gateway. Click Prepare Home Center to be Slave. Wait for the gateway to reset to factory defaults.

Rooms and sections are used to organize devices to reflect their place in your house. Sections Sections represent areas in your house e.

Adding sections Open the Configuration Interface. Click Manage sections. Type in a new name and click plus icon. Deleting sections Open the Configuration Interface. Click next to the section you want to delete. Rooms Rooms represent rooms and other places in your house e.

Adding rooms Open the Configuration Interface. Click Add room. Set room information: Category — categories are used for filtering rooms by type, Name — name of the room, Section — section of the house the new room will be assigned to, Icon — icon that will represent the room. Editing rooms Open the Configuration Interface.

Click in the top right corner of the room icon. Edit room information: Category — categories are used for filtering rooms by type, Name — name of the room, Section — section of the house the new room will be assigned to, Icon — icon that will represent the room. Deleting rooms Open the Configuration Interface.

Click Delete. Default room New devices will be automatically assigned to the default room. To choose the default room: Open the Configuration Interface. Set Default room under the section: Main Sensors.